Retention risk from client emails
Judges: one client email. Questions: score:churn_risk - 1-5; choice:issue - results, cost, communication, none. Action: alert PM for 4+.
BA clean typed decision with either high volume or major value.3.94
Key facts
- Vertical
- Cross-industry
- Function
- Support & CX
- Status
- Idea
- Volume
- occasional
- Value
- major
- Risk
- moderate
- Evidence
- —
- Flags
- None
Build this with a classifier
Define a typed decision with a bounded answer, then evaluate it on examples.
{
"decision_type": "choice",
"question": "Does this input match the decision in “Retention risk from client emails”?",
"input": "<input to classify>",
"output": "one label from a fixed list"
}Related use cases
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