Detect PII or secrets pasted into support tickets

Judges: One ticket body chunk. Questions: noul:contains_secret - does it include an API key, password, or card number context. Action: Redact attachment, warn agent, mask in logs.

STop tier. Meets A, and the payoff is major with high confidence.5.31

Key facts

Vertical
Cross-industry
Function
Support & CX
Status
Idea
Volume
routine
Value
major
Risk
high
Evidence
—
Flags
human-review

Build this with a classifier

Define a typed decision with a bounded answer, then evaluate it on examples.

{
  "decision_type": "yes_no",
  "question": "Does this input match the decision in “Detect PII or secrets pasted into support tickets”?",
  "input": "<input to classify>",
  "output": "yes | no"
}

Related use cases

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