Client email triage to designated PM

Judges: one inbound client email. Questions: choice:type - request, question, approval, complaint, invoice; score:urgency - 1-5. Action: create task.

AA clean typed decision (yes/no, a pick from a list, or a level on a scale) that is concrete, repeats routinely, and has meaningful value.3.72

Key facts

Vertical
Cross-industry
Function
Support & CX
Status
Idea
Volume
routine
Value
meaningful
Risk
moderate
Evidence
—
Flags
None

Build this with a classifier

Define a typed decision with a bounded answer, then evaluate it on examples.

{
  "decision_type": "choice",
  "question": "Does this input match the decision in “Client email triage to designated PM”?",
  "input": "<input to classify>",
  "output": "one label from a fixed list"
}

Related use cases

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