Is this customer ready for a case study ask
Judges: Last ten messages from a customer plus health metrics summary. Questions: noul:advocate_ready - warm tone, achieved results, no open issues. Action: Add to advocacy list; CSM approves ask.
CA clean typed decision with low volume or low value, or too vague to act on.2.88
Key facts
- Vertical
- Software & tech
- Function
- Support & CX
- Status
- Idea
- Volume
- occasional
- Value
- meaningful
- Risk
- moderate
- Evidence
- —
- Flags
- None
Build this with a classifier
Define a typed decision with a bounded answer, then evaluate it on examples.
{
"decision_type": "choice",
"question": "Does this input match the decision in “Is this customer ready for a case study ask”?",
"input": "<input to classify>",
"output": "one label from a fixed list"
}Related use cases
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