# Voice-of-patient insight reports

Judges: one survey comment. Questions: choice:theme - menu; choice:sentiment - menu. Action: theme dashboard and content ideas.

Grade: C — A clean typed decision with low volume or low value, or too vague to act on.. Score: 3.39.

Vertical: Healthcare & dental.

Function: Support & CX.

Status: Idea.

Volume: occasional.

Value: meaningful.

Risk: moderate.

Evidence: null.

Flags: None.

- [Vertical](/verticals/healthcare_dental/)
- [Function](/functions/support_cx/)
- [Classify chat widget visitor stage](/use-cases/classify-chat-widget-visitor-stage/)
- [Choose which patient FAQ page to link in reply](/use-cases/choose-which-patient-faq-page-to-link-in-reply/)